Billing Terms and Conditions

Billing Terms and Conditions

Billing Terms & Conditions

Last Updated: 6/18/2026

This Billing Terms & Conditions Policy explains the payment, billing, and transaction procedures applicable to purchases made through Zorvna.

1. Accepted Payment Methods

At Zorvna, we strive to provide a secure, reliable, and convenient checkout experience. To make completing your purchase simple and hassle-free, we accept a variety of trusted payment methods, including:

  • Credit & Debit Cards: MasterCard, American Express, Visa

  • PayPal

  • Afterpay (where available)

  • Apple Pay & Google Pay

  • Bank Transfers (Available for bulk purchases only. Please contact us for additional information and payment arrangements.)

All payments are processed in USD

2. Pricing & Currency

  • All prices displayed on Zorvna are listed in United States Dollars (USD). We reserve the right to modify pricing at any time without prior notice. Any applicable sales taxes, customs duties, shipping charges, or other fees will be calculated and presented during the checkout process before your order is finalized.

3. Payment Processing

  • Full payment is required at the time an order is placed. Orders will not be processed, prepared, or shipped until payment has been successfully received and verified. If a payment is declined, rejected, or otherwise unsuccessful, the order cannot be confirmed and may be canceled automatically.

4. Secure Payment Processing

  • Zorvna utilizes industry-standard SSL encryption and secure third-party payment processors to help safeguard your personal and payment information during transactions. For your security, we do not store, retain, or have direct access to your complete credit card details or full payment information.

5. Refunds & Chargebacks

  • Refund requests are handled in accordance with our Return & Refund Policy. Any unauthorized, fraudulent, or unjustified chargebacks may be reviewed, investigated, and disputed where appropriate.

  • If you have questions regarding a charge or encounter any billing-related concerns, please contact us at info@zorvna.com before initiating a chargeback so that we can work to resolve the issue as quickly as possible.


6. Fraud Prevention

  • Zorvna reserves the right to delay, refuse, cancel, or place any order on hold if we suspect fraudulent activity, unauthorized use, or a violation of our policies. For certain transactions, including high-value purchases or orders flagged by our security systems, we may request additional information or identity verification before processing the order.

7. Changes to This Policy

We reserve the right to modify, amend, or update this Billing Terms & Conditions Policy at any time. Any revisions will be posted on this page and reflected by an updated Last Updated date. We encourage you to review this policy regularly to stay informed of any changes. Your continued use of our website following the publication of any updates constitutes your acceptance of the revised Billing Terms & Conditions Policy.

8. Contact Information

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)

Store Email: info@zorvna.com

Store Phone: +14692462847

Store Address: 10405 E Northwest Pkwy N, Dallas, TX 75238

We do our best to reply to your e-mail within 1–2 business days.