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Privacy policy

Last updated: June 17, 2026

Zorvna owns and operates this website and online store, including all associated content, features, functionality, tools, products, and services (collectively, the "Services"), to provide customers with a seamless and personalized shopping experience. Our store is powered by Shopify, their platform enables us to deliver and support these Services. This Privacy Policy explains how Zorvna collects, uses, stores, processes, and discloses all personal information when anyone access or use the Services, make a purchase or other transaction, or communicate with us. In the case that there is any discrepancy between this Privacy Policy and the Terms of Service, the terms of this Privacy Policy will control matters involving any personal information being collected, processed, used, or disclosed.

Please review this Privacy Policy carefully before using our Services. By accessing, browsing, or otherwise using any part of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, processing, and disclosure of your information as outlined.

Personal Information We Collect or Process

For purposes of this Privacy Policy, "personal information" refers to any information that identifies, relates to, describes, or can reasonably be associated with you or another identifiable individual. It does not include information that has been anonymized or de identified in a manner that prevents it from being linked back to a specific person. Depending on how you interact with our Services, your location, and the requirements of applicable law, we may collect, use, or process various categories of personal information, including information derived or inferred from that data, such as the categories described below:

  • Contact details This includes, full name, residential or mailing address, billing and shipping addresses, telephone number, and email address.

  • Financial information This includes payment related information such as credit or debit card details, bank or financial account information, transaction records, selected payment methods, payment confirmations, and other information necessary to process and complete your purchases.

  • Account information This includes your account credentials and profile information, such as your username, password, security question responses, saved preferences, and account settings.

  • Transaction information This includes your browsing and shopping activity, such as products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your order history and previous transactions.

  • Communications with us This includes any information you provide when communicating with us, such as messages, inquiries, feedback, or details submitted through customer support requests, email correspondence, or other forms of contact.

  • Device information This includes technical information about the device and browser you use to access our Services, your network connection, IP address, device identifiers, and other unique identifiers associated with your interaction with our website.

  • Usage information This includes information about how you access, browse, and interact with the Services, such as your navigation patterns, activity, and the timing and manner of your use of our website.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you This includes information you provide directly to us when creating an account, using or accessing the services, contacting our team, placing an order, or voluntarily submitting your personal information.

  • Automatically through the Services This includes information collected automatically from your device when you access our website, use our Services, or interact with our products, as well as information gathered through cookies, tracking technologies, and similar tools.

  • From our service providers This includes information collected or processed by service providers acting on our behalf, including when they assist us in delivering technology, operating our Services, processing transactions, or supporting other business functions.

  • From our partners or other third parties.

How We Use Your Personal Information

We may collect, use, and process your personal information for a variety of purposes depending on your interactions with us, the Services you access, and the nature of your relationship with Zorvna, including the purposes outlined below:

  • Provide, Tailor, and Improve the Services. We use your personal information to deliver, operate, and improve the Services we provide. This includes processing payments, fulfilling and shipping orders, managing purchases, returns, exchanges, and other transactions, maintaining your account, remembering your preferences, providing account-related notifications, enabling product reviews, and offering customer support. We may also use your information to personalize your shopping experience by displaying relevant content, recommendations, and products based on your interests and previous interactions with the Services. Additionally, we may use this information to evaluate, enhance, and optimize the functionality, performance, and overall quality of our Services.

  • Marketing and Advertising. We may use your personal information to communicate with you about our products, services, promotions, special offers, and other marketing initiatives. This may include sending promotional messages through email, text message, postal mail, or other communication channels. We may also use your information to display personalized advertisements and relevant product recommendations on our Services and on third-party websites, based on your browsing activity, purchase history, items added to your cart, and other interactions with our Services.

  • Security and Fraud Prevention. We use your personal information to verify your identity, maintain the security of your account, facilitate secure transactions, and help provide a safe shopping experience. Your information may also be used to detect, prevent, investigate, and respond to suspected fraud, unauthorized activity, security incidents, illegal conduct, or other activities that may pose a risk to our customers, business, or Services. If you create an account with us, you are responsible for maintaining the confidentiality and security of your login credentials and account information. To help protect your account, we strongly encourage you not to share your username, password, or any other access credentials with any third party.

  • Communicating with You. We use your personal information to communicate with you, respond to your inquiries, provide customer assistance, and deliver effective support services. We may also use this information to manage and maintain our ongoing relationship with you and to ensure a positive experience with our Services.

  • Legal Reasons. We may use your personal information when necessary to comply with applicable laws, regulations, legal obligations, or lawful requests from government authorities, regulatory agencies, or law enforcement. We may also process your information in connection with legal claims, disputes, investigations, civil proceedings, litigation, or other legal matters, as well as to enforce our Terms, policies, and agreements or to investigate suspected violations thereof.

How We Disclose Personal Information

We may share or disclose your personal information with third parties when necessary to provide the Services, comply with legal obligations, or for other legitimate purposes consistent with this Privacy Policy. Examples of such disclosures may include:

  • We may share your personal information with Shopify, service providers, contractors, and other third parties that assist us in operating our business and delivering the Services. These parties may provide services such as website hosting, information technology support, payment processing, data analytics, customer service, cloud storage, order fulfillment, shipping, and other operational functions on our behalf.

  • We may share personal information with our advertising, promotional, and business partners to help market our products and Services and deliver relevant content and advertisements. For example, we may work with Shopify and other third-party providers to support personalized advertising based on your interactions with our website, other merchants, and online services. These partners may process and use your information in accordance with their own privacy policies and practices. Depending on your location and applicable privacy laws, you may have the right to instruct us not to share certain information for purposes related to targeted advertising or personalized marketing based on your online activity across different websites, merchants, and digital platforms. Where available, you may exercise your opt-out rights here.

  • We may disclose personal information to third parties when you instruct, authorize, request, or otherwise consent to such disclosure. This may include sharing information necessary to fulfill and deliver your orders, facilitate requested services, enable social media integrations, support third-party login functionality, or provide other features that you choose to use through the Services.

  • With our affiliates or otherwise within our corporate group.

  • We may disclose personal information in connection with a corporate transaction or business event, including a merger, acquisition, financing, restructuring, sale of assets, or bankruptcy proceeding. We may also share information when necessary to comply with applicable laws, regulations, court orders, subpoenas, search warrants, or other lawful requests, to enforce our Terms of Service and policies, or to protect the Services, our business, our legal rights, and the rights, safety, and property of our users or other individuals.

Relationship with Shopify

Our Services are hosted and powered by Shopify. As part of providing, maintaining, and improving the Services, Shopify may collect, store, use, and process personal information related to your access to and interactions with our website. Information you submit through the Services may be shared with Shopify and its service providers, including organizations located in countries outside your country of residence, when necessary to support the operation and functionality of the Services. To help us operate, enhance, and grow our business, we may utilize certain Shopify features, tools, and services that rely on information derived from your interactions with our Store, Shopify, and other merchants using Shopify's platform. As part of providing these enhanced capabilities, Shopify may process personal information associated with your activities across its network and services. In situations where Shopify processes personal information for these purposes, Shopify is responsible for that processing and for responding to requests related to your privacy rights concerning such information. Additional details regarding Shopify's privacy practices and your available rights can be found in the Shopify Consumer Privacy Policy. Depending on your location and applicable law, you may also be able to exercise certain privacy rights through the Shopify Privacy Portal.

Third Party Websites and Links

Our Services may contain links to third-party websites, applications, social media platforms, or other online services that are not owned, operated, or controlled by Zorvna. If you choose to access these external websites or services, we encourage you to review their privacy policies, security practices, and terms of use before providing any personal information or engaging with their content. Zorvna does not control and is not responsible for the privacy practices, security measures, content, accuracy, availability, or reliability of any third-party websites or platforms. Any information you choose to submit or share through public or semi-public areas, including third party social networking services, may be visible to other users of those platforms and may be used by such parties in accordance with their own policies and practices. The inclusion of links to third-party websites or services within the Services is provided for convenience only and should not be interpreted as an endorsement, sponsorship, approval, or recommendation of the third party, its content, products, services, owners, or operators, except where expressly stated by Zorvna.

Children's Data

Our Services are intended for use by individuals who have reached the age of majority in their jurisdiction and are not directed toward children. We do not knowingly collect, solicit, or process personal information from individuals who are below the applicable age of majority. If you believe that a child has provided personal information to us, and you are the child's parent or legal guardian, you may contact us using the information provided below to request the review or deletion of that information. As of the effective date of this Privacy Policy, Zorvna does not have actual knowledge that it sells or shares (as those terms may be defined under applicable privacy laws) the personal information of individuals under the age of 16.

Security and Retention of Your Information

While we implement reasonable safeguards designed to protect your personal information, no method of data transmission or storage can be guaranteed to be completely secure. As a result, we cannot ensure or warrant the absolute security of any information transmitted to or through our Services. Please be aware that information transmitted over the internet may be vulnerable during transit. For this reason, we recommend that you avoid sending sensitive, confidential, or highly personal information through unsecured communication channels.

We retain personal information for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy. The length of time we keep your information may vary depending on factors such as the need to maintain your account, provide the Services, complete transactions, comply with legal and regulatory requirements, resolve disputes, enforce our agreements, or protect our legal rights and interests.

Your Rights and Choices

Depending on your location and the privacy laws that apply to you, you may be entitled to certain rights regarding your personal information, including some or all of the rights described below. These rights may be subject to limitations, exceptions, or legal requirements and may not be available in every circumstance. Where permitted by applicable law, we may decline or limit a request if an exemption or legal basis applies.

  • Right to Access / Know. Subject to applicable law, you may have the right to request information about the personal information we collect, use, maintain, or otherwise process about you.

  • Right to Delete. Subject to applicable law, you may have the right to request that we delete or remove certain personal information that we maintain, store, or otherwise process about you.

  • Right to Correct. Subject to applicable law, you may have the right to request that inaccurate, incomplete, or outdated personal information we maintain about you be corrected or updated.

  • Right of Portability. Subject to applicable law and certain limitations, you may have the right to obtain a copy of the personal information we maintain about you and, where technically feasible and legally required, request that such information be transferred to another organization or third party.

  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on your location and the privacy laws applicable to you, you may have the right to opt out of certain uses of your personal information, including the "sale" or "sharing" of personal information or the use of personal information for targeted or personalized advertising purposes, as those terms are defined under applicable law. Where available, you may exercise these rights through the methods provided here. If you visit our website with the Global Privacy Control (GPC) signal enabled, we may recognize that signal as a request to opt out of certain data processing activities for the browser and device used to access our website, where required by applicable law. If we are able to associate the device transmitting the signal with your account, we may also apply the opt-out request to that account. For more information about the Global Privacy Control initiative, please visit https://globalprivacycontrol.org/. Except for the Global Privacy Control signal where legally required, our Services do not currently respond to or recognize other "Do Not Track" signals or similar browser-based tracking preferences.

  • Managing Communication Preferences. We may send you emails regarding promotions, special offers, product updates, and other marketing communications. You may unsubscribe from these promotional messages at any time by selecting the unsubscribe link included in the communication. Please note that even if you choose to opt out of marketing communications, we may still send you transactional or service-related messages, including communications regarding your account, purchases, orders, returns, security notifications, or other important administrative matters.


You may exercise any applicable privacy rights through the methods made available within the Services or by contacting us using the contact information provided below. Requests will be handled in accordance with applicable laws and our verification procedures. For additional information regarding Shopify's privacy practices and your rights relating to personal information processed by Shopify, please review Shopify's Privacy Policy at https://privacy.shopify.com/en.

We will not deny services, charge different prices, provide a different level of service, or otherwise discriminate against you for exercising any privacy rights available under applicable law. Before fulfilling certain requests, we may need to verify your identity to protect your information and comply with legal requirements. Where permitted by law, you may authorize another individual or representative to submit requests on your behalf. Prior to processing a request submitted by an authorized agent, we may require documentation confirming their authority to act for you and may also request that you verify your identity directly with us. We will review and respond to eligible requests within the timeframes required by applicable law.

Complaints

If you have any concerns, questions, or complaints regarding the way we collect, use, disclose, or otherwise process your personal information, please contact us using the contact information provided below. We will make reasonable efforts to review and address your concerns in a timely manner. Depending on your location and applicable privacy laws, you may also have the right to appeal a decision regarding your privacy request by contacting us through the details provided below. In certain jurisdictions, you may additionally have the right to submit a complaint to the applicable data protection, privacy, or regulatory authority in your area.

International Transfers

Please be aware that your personal information may be transferred to, stored in, and processed in countries other than the country in which you reside.

Where we transfer personal information outside of the European Economic Area (EEA) or the United Kingdom, we will implement appropriate safeguards as required by applicable law. These safeguards may include the European Commission's Standard Contractual Clauses, UK-approved international data transfer mechanisms, or other legally recognized transfer frameworks, unless the information is transferred to a jurisdiction that has been officially recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We reserve the right to modify, revise, or update this Privacy Policy at any time to reflect changes in our business practices, operational requirements, legal obligations, or regulatory developments. Any updates will be posted on this page, accompanied by a revised "Last Updated" date, and we will provide additional notice where required by applicable law.

Contact

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CST)

Store Email: info@zorvna.com

Store Phone: +14692462847

Store Address: 8504 Lockhaven Dr, Dallas, TX 75238, United States

We do our best to reply to any emails within 1–2 business days.